Frequently asked questions

We accept the following payment methods: Visa and Mastercard.

Unfortunately no you cannot currently use The Real Greek gift card to pay for an order at The Real Greek marketplace.

The minimum spend is £30.00. When spending £100 and over you will receive free delivery.

The delivery fee is £6.00 per order.

You will receive your order within 2 full working days.

Unfortunately we don’t ship outside of the UK. The delivery address must be Mainland UK only (excluding Scottish Highlands & Islands).

Please contact shop@therealgreek.com quoting your order number and the amendment that you would like to make, and we can see what we can do.

For orders that are placed Monday – Thursday (before a cut-off of 12pm on Thursday), you will receive the delivery by the weekend. If you place an order from Thursday afternoon – Sunday evening, the earliest dispatch day will be Monday the following week.

Apologies for this. Please contact shop@therealgreek.com quoting your order number, and we will get in touch with you as soon as possible.

Apologies for this. Please contact shop@therealgreek.com quoting your order number, and we will get in touch with you as soon as possible.

Apologies for this. Please contact shop@therealgreek.com quoting your order number, and we will get in touch with you as soon as possible.

Please contact shop@therealgreek.com quoting your order number, and we will get in touch with you as soon as possible.

TBC

Yes we do have a big selection of products suitable for vegans. You can search for vegan items in each category, using the search function.

No unfortunately most of the products on the on-line shop, aren’t available to buy at The Real Greek restaurants.

Yes, we use recyclable cardboard and ‘Woolcool’ insulation to ship the goods.
The chilled items are sent within our standard cardboard packaging, with added ‘Woolcool’ insulation and ice packs.